Effortless Pieces for Your Everyday Muse

Introduction

Welcome to Lady Muse (“Company”, “we”, “our”, or “us”). This Privacy Policy explains how we collect, use, store, and protect your personal information when you access or use the Lady Muse website, products, and services.

By using our website, creating an account, placing an order, or interacting with our services, you agree to the collection and use of information in accordance with this Privacy Policy.

Lady Muse is committed to protecting your privacy and handling your personal data responsibly and securely.

 

Information We Collect

We may collect personal information that you voluntarily provide to us, including but not limited to:

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment-related information
  • Account login details
  • Order history and purchase information

We may also automatically collect certain technical information when you use our website, including:

  • IP address
  • Browser type and device information
  • Pages visited and browsing behavior
  • Cookies and usage data

 

Social Login

Lady Muse may allow users to create or log into accounts using third-party social login providers such as Google, Facebook, Apple, or similar platforms.

When using social login, we may receive certain profile information from the selected provider, such as your name, email address, and profile image, depending on the permissions granted.

Your use of third-party login services is also subject to the privacy policies and terms of the respective providers.

 

How We Use Your Information

We use collected information for purposes including:

  • Processing and fulfilling orders
  • Providing customer support
  • Managing user accounts
  • Improving website functionality and user experience
  • Sending transactional emails and order updates
  • Preventing fraud and unauthorized activity
  • Complying with legal obligations

 

WooCommerce & Website Functionality

Lady Muse uses WooCommerce and related technologies to operate our online store. Information submitted during checkout, account registration, or order placement may be stored securely for order processing, shipping, customer service, and website functionality.

Payment transactions may be processed through third-party payment gateways. Lady Muse does not store full payment card details on our servers unless explicitly stated.

 

Cookies & Tracking Technologies

We may use cookies, pixels, analytics tools, and similar technologies to improve website performance, personalize user experience, analyze traffic, and support marketing activities.

You may disable cookies through your browser settings, although certain website features may not function properly as a result.

 

Sharing of Information

Lady Muse does not sell your personal information.

We may share limited information with trusted third parties when necessary to operate our services, including:

  • Payment providers
  • Shipping and logistics partners
  • Email and communication platforms
  • Analytics and website service providers
  • Fraud prevention and security services

We may also disclose information if required by law, legal process, or to protect our rights and security.

 

Data Retention

We retain personal information only for as long as necessary to fulfill operational, legal, accounting, or security purposes.

Account and order-related information may be retained for recordkeeping, dispute resolution, fraud prevention, and compliance obligations.

 

Data Security

Lady Muse implements reasonable administrative, technical, and security measures to help protect personal information against unauthorized access, misuse, loss, disclosure, or alteration.

However, no internet transmission or storage system can be guaranteed to be completely secure.

 

Your Rights

Depending on your jurisdiction, you may have rights regarding your personal information, including the right to:

  • Access personal data we hold about you
  • Request correction of inaccurate information
  • Request deletion of your data
  • Withdraw consent where applicable
  • Opt out of marketing communications

Requests may be subject to legal or operational limitations.

 

Third-Party Services

Our website may contain links, integrations, or services operated by third parties. Lady Muse is not responsible for the privacy practices, content, or security of third-party platforms or websites.

 

Children’s Privacy

Lady Muse does not knowingly collect personal information from children under the age of 13. If we become aware that such information has been collected, we will take reasonable steps to remove it.

 

Changes to This Privacy Policy

Lady Muse reserves the right to update or modify this Privacy Policy at any time. Changes become effective immediately upon posting to the website.

Continued use of our website or services following updates constitutes acceptance of the revised Privacy Policy.

 

Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact us at:

Email: [email protected]