Eligibility

By using our services, you confirm that you are at least 18 years old or have permission from a parent or legal guardian. You also confirm that all information provided to us is accurate, complete, and current.

Orders & Payments

When placing an order through Lady Muse, you agree that:

• All billing and shipping information provided is accurate and complete.
• You are authorized to use the selected payment method.
• Orders are subject to availability and acceptance.
• We reserve the right to refuse, cancel, or limit any order at our discretion.

Prices may change without prior notice. In the event of pricing errors, stock inaccuracies, or suspected fraudulent activity, Lady Muse reserves the right to cancel or refuse orders.

Shipping & Delivery

Estimated delivery times are provided for convenience only and are not guaranteed. Shipping delays caused by couriers, customs, weather conditions, or external factors are outside of our control.

Customers are responsible for ensuring shipping addresses are correct before completing checkout.

Returns & Exchanges

Lady Muse may accept returns or exchanges in accordance with our Return Policy. Returned items must be unworn, unused, unwashed, and in original condition with tags attached unless otherwise stated.

We reserve the right to reject returns that do not meet our policy requirements.

Product Representation

We strive to display products, colors, fabrics, and details as accurately as possible. However, actual product appearance may vary depending on device screens, lighting conditions, or manufacturing variations.

Accounts

If you create an account with Lady Muse, you are responsible for maintaining the confidentiality of your login credentials and all activity occurring under your account.

We reserve the right to suspend or terminate accounts that violate these Terms or engage in fraudulent, abusive, or unlawful behavior.

Intellectual Property

All content on the Lady Muse website, including but not limited to logos, product images, graphics, branding, website design, text, videos, and visual assets, is owned by or licensed to Lady Muse and protected by intellectual property laws.

You may not reproduce, distribute, modify, or commercially exploit any content without prior written permission from Lady Muse.

Prohibited Use

You agree not to:

• Use the website for unlawful or fraudulent purposes.
• Attempt to gain unauthorized access to our systems or servers.
• Copy, scrape, or reproduce website content without permission.
• Upload malicious software, spam, or harmful material.
• Interfere with the functionality or security of the website.

Third-Party Services

Our website may contain links to third-party websites or services. Lady Muse is not responsible for the content, policies, or practices of any third-party platforms.

Disclaimer

All products and services are provided on an “as is” and “as available” basis without warranties of any kind, whether express or implied.

Lady Muse does not guarantee uninterrupted access to the website or that all information will always be accurate, complete, or error-free.

Limitation of Liability

To the fullest extent permitted by law, Lady Muse shall not be liable for any indirect, incidental, special, or consequential damages resulting from the use of our website, products, or services.

Our total liability for any claim related to a purchase shall not exceed the amount paid for the applicable order.

Termination

We reserve the right to suspend or terminate access to our website or services at any time without prior notice if we believe a user has violated these Terms.

Governing Law

These Terms shall be governed and interpreted in accordance with the laws of Indonesia, without regard to conflict of law principles.

Changes to Terms

Lady Muse reserves the right to update or modify these Terms at any time. Continued use of the website following any updates constitutes acceptance of the revised Terms.

Contact Us

If you have any questions regarding these Terms, please contact us at:

Email: [email protected]